Terms and Conditions

Please Note:
• A 25% deposit is due upon booking in order to finalize your reservation.
• A credit card must be on file to cover any incidentals and negligent damages.
• The credit card on file will be charged without notice for all reservation payments which exclusively include the initial 25% deposit payment at the time of booking and the remaining balance 60 days prior to commencement of the rental.
• Refer to your confirmation email for total cost(s), rental period and the maximum number of guests allowed on the property.
• Check-in begins after 4:00 PM (EST). Parking in the accommodation driveways and/or unloading of personal items prior to 4:00 PM is not permitted. Our teams will need unrestricted access to the accommodation preparing for your arrival until 4:00 PM.
• Check-out time is 10:00AM (EST). No early check-in or late check-outs will be permitted. Attempted early check-in prior to 4:00 PM or guests not checked out promptly at 10:00 AM will be billed a full day’s rate.
• Refunds are not given for late arrivals or early departures.
• Please notify administration if you would like to change your payment method for any balances due. Email: inquiry@thecottagesonthekey.com or call us directly at 1-800-385-1499.
• Final balance due 60 days prior to commencement of the rental.

CANCELLATION POLICY / TRIP INSURANCE NOTICE: Regarding this reservation process, The Cottages on the Key Company is creating a legal, binding contract between the property owner and the guests to insure the desired benefits to each of the parties. Please note the following cancellation policy for The Cottages on the Key, Inc. reservations:

Refund Policy / Cancellation Period

• 90 Days or more prior to check in = full refund less administrative fee
• Between 60 and 89 Days prior to check in = forfeit all deposits up to 25% of the total reservation cost
• Less than 60 Days prior to check in = forfeit all payments made

The Cottages on the Key company strongly recommends purchasing a TRIP INSURANCE POLICY to ensure recovery of your deposit/payments made and potentially retained by this Cancellation Policy to avoid loss during unforeseen circumstances. The Cottages on the Key has partnered with Red Sky Travel Insurance to provide Sun Trip Preserver® coverage for you. The plan is optional, but we strongly recommend it. In case of any unforeseen events, this insurance helps protect your vacation investment. IF YOU CHOOSE NOT TO PURCHASE THIS COVERAGE, NO REFUNDS WILL BE GIVEN. To learn more about Sun Trip Preserver, please visit trippreserver.com or calling 866-889-7409. In the event of cancellation, qualifying refunds must be obtained from Red Sky Travel Insurance and are subject to their policies and conditions. If you choose to decline a vacation travel insurance plan, no refunds will be provided for cancellations or shortened stays made after the Cancellation Period Expiration, and you will be responsible for the full amount of the total booking charges.

Please note:
If using a credit granted by the Licensor, the Licensee forfeits the option of using any cancellation policy for the credit amount used, as it is deemed non-refundable. Where applicable, the remaining balance of any rental amount due to the Licensor would be subject to the above cancellation policy.

Please save a copy of your terms and conditions in reference to your recent reservation booking.


– Section 1-
 Terms of the Agreement:

  1. The Licensor shall have the right to inspect the premises without prior notice at any time to enforce the terms of this license agreement. Maximum Occupancy which includes all children and babies is limited to {reservations.unit_max_occupants} or less without exception for this home, and is strictly enforced. Parking is limited to a maximum of two vehicles including your visitors at all times. The Licensee [Guests] hereby acknowledge the absolute rights of the Licensor with regard to enforce the terms of this agreement as well as termination for failure to comply. Should the Licensee [Guests] violate any of the terms of this agreement, the rental period may be terminated immediately by the Licensor without notice. The Licensee [Guests] waives all rights to process if they fail to vacate the premises upon termination of the rental period. At the expiration date of this rental the Licensee [Guests] shall vacate the premises without further notice from Licensor. The parties acknowledge that by virtue of this Agreement, the Licensor is granting a revocable license for guest, and guest’s invitees, to occupy the Licensor’s property subject to the terms of this Agreement. If the guest or guest’s invitees are in default of this Agreement, the Licensor may revoke this license at any time. Upon such revocation, guest(s) will immediately vacate the property. It is mutually agreed and understood that this Agreement is not intended to create a Landlord-Tenant relationship by and between the Licensor and guest and that Florida’s Landlord and Tenant Act in Chapter 83, Florida Statutes, shall not apply. This Agreement is not assignable by the guest in any capacity. Any purported assignment hereof shall be void and of no force or effect.
  2. All of The Cottages on the Key, Inc. vacation accommodations are family properties absent exceptions being explicitly granted by The Cottages on the Key, Inc. No properties will be licensed to vacationing students or young adults under the age of 26 unaccompanied by a responsible parent or guardian at a ratio of four (4) young adults to one (1) responsible parent or guardian. Based on these terms, the Licensor shall have the uncontested right to approve or deny any reservation upon review of submission of guest list from the Licensee. A parent or guardian must be staying in the property at all times. Guests who violate this policy are subject to immediate eviction and forfeiture of all payments made to Licensor in Licensor’s sole discretion. In accordance with Florida Statutes, reservations made under false pretenses are null and void and check-in will not be allowed, or guests will be required to vacate the accommodation upon notice. Any misrepresentation of this requirement shall be sufficient to immediately terminate this agreement along with any and all rights of the Licensee [Guests] to remain on the property. This policy includes reservations made by parents or guardians who do not check-in, and/or who leave overnight during the length of the stay. 
  3. The Licensee [Guests] shall have no more than persons residing or sleeping on the premises at any time as stipulated above. Licensor may charge a pro rata amount of gross rental cost for any additional approved persons occupying the villa in excess of the stated number of persons represented in this agreement. The maximum number of sleeping guests per accommodation is based on the individual accommodation’s ability to comfortably and safely house our guests, along with any city or county restrictions imposed on vacation rental occupancy. If the maximum occupancy is exceeded during the rental period, you are subject to immediate eviction and forfeiture of all payments made to the Licensor in the Licensor’s sole discretion.
  4. Unless the premises have been deemed “pet friendly,” and approval has been obtained by the property management group prior to arrival, no animals or pets of any kind, with the exception of properly documented service animals, may be brought onto the premises. Authorized pets to be approved on a case by case basis by the Licensor are to only include specific breeds of canines with a weight restriction of strictly less than 20 lbs. This approval will be made at the time of booking and prior to the arrival of the unit. If an unauthorized animal is found on the premises, the Licensee [Guests] may be subject to immediate charge(s) of $250.00 per pet per day for extra cleaning, damages, and potential loss of future rentals. Licensee acknowledges this stipulation in this agreement and hereby authorizes the charge(s) of $250.00 without further notice per violation per day. Prior to arrival, premises that are deemed “pet friendly” will require a pet addendum to be signed by the responsible party, and a pet fee of $250 will be included on the invoice at the time of booking. Interim cleaning fees for long term guests with pets may also apply.
  5. The Licensee [Guests] shall maintain the premises in a good, clean, and ready to rent condition, and use the premises only in a careful and lawful manner. On the departure date, the Licensee [Guests] shall leave the premises in a “ready to rent” condition at the expiration of the license agreement, defined by the Licensor as being immediately habitable by the next Licensee [Guests]. Please note that Licensee [Guests] may be subject to any excessive cleaning fees, late departure fees and/or early check-in fees for failure to comply with the terms of this agreement as well as the departure cleaning requirements. On departure all consumables of the Licensee [guest] stored in cabinets & refrigerator shall be removed from the premises. Bed linens shall be stripped from beds and stacked in a central location. If applicable to the property, Licensee is required to properly clean the outdoor grill if used and report a gas tank switch to the office at the time of such switch. All outside furniture and the grill cover should be returned to its original location on departure. The swimming pool may require the addition of water to bring it up to a satisfactory level [mid-tile] to ensure that pumps are not damaged by low water flow [air in pipes]. If adding water, please make certain all water is turned off prior to departure. All equipment used to include beach chairs, bicycles and kayaks must be rinsed off and returned to their original storage location.
  6. As a part of your stay, a damage waiver fee is included in your total cost. This nonrefundable fee is designed to cover accidental damages to the rental unit that occurs during your stay provided they are disclosed to management prior to check-out. This fee covers accidental damages up to $1,500 in value. This nonrefundable Damage Waiver Fee is required for all reservations. Licensor requires a valid Visa, Master Card, American Express or Discover Card number on file in addition to the Damage Waiver Fee.  Any damages that exceed [$1,500] or are not covered under the damage waiver fee will therefore be charged to the guest’s credit card on file.
  7. The Damage Waiver Fee does not cover intentional damage, theft, unauthorized entry into the owner’s supply closet, unauthorized pets, extensive cleaning required at check-out, smoking, exceeding occupancy limits or parking limits, and any other charges/policies in Licensor’s Rental Agreement including any fines imposed on Manager by the City, County, State or Home Owner Association as the result of violation of any law, ordinance, rule or regulation or any fines or costs levied against Guest or visitors of Guest. Guest will be notified of any Excess Damage Costs by phone and/or in writing. The Licensee authorizes the Licensor to charge the credit card on file immediately without further notice for any excess or negligent damage or charges not covered by the Damage Waiver Fee. Guest, by signing this agreement, assumes full responsibility for any items found to be missing and any damage due to misuse, negligence or action on Guests or Guests’ visitors part, except in the case of normal wear-and-tear reported to Licensor within 48 hours of Check-in. 
  8. The Licensee [Guests] shall dispose of all waste material generated during the rental period in a lawful manner and place all trash each week at the street curb during their stay for trash pickup [please refer to your guest handbook for trash schedule]. Garbage is picked up in the early morning typically in most villas on Wednesday so Licensee [Guest] is requested to put trash out on Tuesday by 6:00PM. Please ensure all trash is properly bagged to avoid unwanted pests. Failure to properly dispose of trash at the stated garbage pickup time may cause an extra trash collection along with a collection fee to be charged to Licensee [Guest] for failure to place trash at curbside on Tuesday evening.  Please recycle:   Blue bin – glass, plastic; Red bin – paper, cardboard.
  9. The Licensee [Guests] shall behave in a civilized manner and shall be good neighbors respecting the rights of the surrounding property owners. The Licensee [Guests] shall not create noise [loud speaker] or disturbances likely to disturb or annoy the surrounding property owners. All parties and celebrations involving additional visitors to the villa must be pre-approved by the Licensor. Creating a disturbance of the above nature shall be grounds for immediate termination of this agreement and Licensee [Guests] shall be required to immediately vacate the premises. Quiet hour starts at 9:00PM and pool area/ outdoor noise should always be kept to a minimum. 
  10. Because of the risk of firearms being left behind, which poses an unacceptable risk for employees, vendors, and future guests, the Licensor prohibits persons from carrying or otherwise possessing firearms, ammunition, or weapons at any of the licensor’s managed properties, including carrying firearms in an open or concealed manner. This policy applies to all firearms, including air soft and BB guns. Guests who fail to abide by this policy are subject to immediate eviction and forfeiture of all payments made to the licensor, at the licensor’s sole discretion. Guests who fail to abide by this policy may also be subject at minimum to a fine equivalent to the full amount paid for the reservation should the firearm be left behind and will not be eligible to rent with the Licensor in the future.
  11. Furthermore, the Licensor prohibits persons from carrying or otherwise possessing any illegal drugs at any of the Licensor’s managed properties. Because of the risk of drugs being left behind, which poses an unacceptable risk particularly for future guests with children, the Licensor requires that guests remove any illegal or legal drugs and all prescription drugs upon their departure. This includes but is not limited to: tobacco, e-cigarettes, prescriptions, over-the-counter medications, and/or any paraphernalia. Guests who fail to abide by this policy may be subject to a fine equivalent to the full amount paid for the reservation and may not be eligible to rent with the Licensor in the future.
  12. The Cottages’ homes are all designated NON-SMOKING. As such SMOKING is prohibited either inside the premises or near the premises to include open doorways, lanais or windows that may under any circumstances allow smoke to enter the premises. Smoking is a serious offense in this agreement and shall be dealt with severely to include both immediate termination of the agreement and all associated costs to correct the effects of smoking. Smoking is only permitted well outside the home or in designated areas of condominium buildings, and Licensee is responsible to insure that no smoke whatsoever enters the residence, covered areas of the residence or outside furnishings. All cigarette butts must be disposed of in the appropriate waste receptacle outside of the homes. Any smoking inside or in areas not designated as smoking or any evidence of such shall be subject to an immediate charge of $1,000.00 plus extra cleaning and potential loss of future rentals. Licensee (Guest) hereby acknowledges and agrees to abide by this no-smoking stipulation. By executing this agreement, Licensee hereby authorizes the immediate charge of $1,000.00 for any violation of this term of this agreement by Licensee or any member/guest in Licensee’s [Guest’s] party. SMOKING is a serious violation of this agreement and will be dealt with in the most severe manner given its negative impact on the home and comfort of future guests. If smoking or the presence of smoke is discovered by Licensor, Licensee hereby acknowledges that he [she] shall also be financially responsible for any loss or discount of future rental revenue due to the impact of such smoke.
  13. Licensor shall provide towels, linens, cups, knives, forks, spoons, dishes, and other items as commonly used by the Licensor’s family. Licensee [Guest] shall provide toilet paper, paper towels, soap, dish detergent, laundry soap, shampoos, and other consumables. No reimbursement will be made for unused consumables left at the premises. If consumables exist at the premises when the Licensee [Guest] arrives, the Licensee [Guest] may consider them available for use.
  14. Licensee [Guests] expressly acknowledges and agrees that this Agreement is for transient occupancy of the Property and that Licensee [Guests] do not intend to make the property a residence or household. 
  15. We occasionally experience outages that are beyond our control.  We report outages as each occurs.  No refunds or compensation will be given for any such outages to include internet, wi-fi and/or television cable. We have no control of the activities of abutting properties regarding renovations, repairs or maintenance of their property and assume no responsibility for such. We make every effort to ensure Licensee’s [Guest] enjoyment. 
  16. There shall be no refunds of rents due to shortened stays or ruined expectations because of weather conditions, or work and family emergencies or any other commitments unless approved and agreed by the Licensor in writing.  In the event of departure of the responsible and originating Licensee, any named member included in the original Licensee’s named party list may continue the stay and shall be entitled to any extension nights [if available] under the terms and conditions of the original license agreement. If the Licensee or named members of Licensee’s original party request extended stays or arrivals [if additional nights are available] cost per night shall be based on daily cost calculations per Paragraph 14 herein.
  17. Licensee or named members of Licensee’s listed party may request extended stays or early arrivals [if additional nights are available]. If the extending party requests an early arrival or an extended stay, said party is required to tender a separate deposit in an amount equal to that of the original Licensee. The Licensor agrees to limit damage and excessive cleaning costs to the occupying or extending party and releases the original Licensee from any obligations beyond the dates of their actual stay. Additionally, this License rental agreement period may contain additional nights to allow adjustments for the most economically advantageous travel arrangements to benefit Licensee. However, the number of actual nights available under this agreement is limited to the number of nights agreed and paid for by the Licensee so stipulated in this agreement. Licensee or members of the original named party list may extend the number of nights by paying a pro-rata amount per night for any nights beyond or in addition to the stipulated nights hereby contracted and agreed in this license agreement. The prorated nightly cost is calculated by dividing the total rental cost on page 1 by the number of contracted nights to determine the pro-rata nightly amount plus an additional cleaning fee. Note: All designated holiday weeks or periods require a minimum of seven [7] nights and may not be divided or merged into a shorter stay. No reservation will be accepted during designated holiday periods for less than a full week [7 nights] during that designated holiday week. Christmas and New Year’s holiday and spring break weeks require a fourteen [14] night stay for acceptable booking if Licensee requests two or more holiday dates.
  18. It is the Licensee’s [Guests] responsibility to learn about safety precautions, warning signs of water conditions, and safety procedures concerning using or being in the pool and/or spa and around the dock and canal areas if applicable]. Licensee [Guest] agrees to have a responsible adult supervising minors and guests at all times when using any home features to include the pool and/or spa, waterside features or any equipment provided with the home. Licensee [Guest] is hereby notified that the pool and/or spa can be dangerous and Licensee [Guest] accepts fully the risks involved. Licensee acknowledges his [her] responsibility to insure all minors are supervised at all times, no diving is allowed in spa or pools, no running or rough housing around any outside water feature, no glassware or bottles in outside pool areas. Licensee [Guest] is further notified to be cautious when exiting the rear of the home as the pool, spa, deck areas and water access areas [if applicable] are open and in close proximity to the water and/or entryways and can be considered a hazard. The Licensor installs “high” locks on pool or water feature access doors as an additional precaution and safety feature for the protection of small children. Licensee agrees to insure that safety locks remain clasped when small children or minors are included in the guest party. There are no rails to prevent a fall into the pool, spa and/or canal areas [if applicable]. Licensee [Guest] acknowledges the hazards of such open areas and accepts the full responsibility for the well-being of members of his party. Licensee agrees to preview and accept full responsibility for use of the premises, features and amenities at the time of initial check-In, and acknowledges approval and acceptance of such by Licensee’s willingness to remain on the property.
  19. It is the Licensee [Guest]’s responsibility to learn about safety precautions regarding the safe use of any features or equipment to include [if available] kayaks and the use of bicycles on public roadways. Licensee [Guest] agrees to have a responsible adult who is familiar with water safety rules and road regulations supervising any members of his [her] party while they use the canal and waterside features, kayaks and bicycles or any such amenities. Licensee [Guest] is hereby notified that the waterside features, docks, kayaks, boat lift, fishing equipment, snorkeling equipment and bicycles [if applicable] can be dangerous and are available only to adults for usage.  Licensee [Guest] accepts fully the risks involved and responsibility of their use. Licensee [Guests] acknowledges that the use of owner’s boat [if applicable] and lift are not included in this rental license agreement. Licensor [Owner] reserves the right with proper notice to the Licensee [Guests] to access the boat from time to time to maintain or gain use of it for himself and his boating guests. Please ensure dock ladders remain up.
  20. The Licensee [Guests] shall hereby indemnify and hold harmless the Licensor and Property Owner against any and all claims by members or guests of Licensee’s party for personal injury or bodily harm; property damage or any loss arising from the use of the premises and its amenities, equipment and features regardless of the nature of the accident, injury or loss including but not limited to losses CAUSED BY THE NEGLIGENCE OF THE RELEASED PARTIES. Licensee hereby RELEASES AND DISCHARGES the Property Owner, the Licensor – The Cottages on the Key, Inc. together with its owners, officers, directors, employees, sub-contractors and agents from any and all liability, claims, demands or causes of action that Licensee and/or any member or guest of Licensee’s party may hereafter have for injuries/damages arising out of use of the premises, facilities, features, amenities and equipment.
  21. Licensee [Guests] expressly recognize that any insurance for property damage or loss which the Licensor and property owner may maintain on the property does not cover the personal property of Licensee [Guests], and that Licensee [Guests] should purchase their own insurance for Licensee [Guests] if such coverage is desired. Licensee [Guests] agrees to pay all reasonable costs, attorney’s fees and expenses that shall be made or incurred by Licensor enforcing this provision of this agreement or any other applicable parts of this agreement.
  22. Licensee [Guest] agrees that Fireworks and other hazardous materials are prohibited and shall not be used in or around the property.
  23. Licensee [Guest] shall use the property for legal purposes only; and any other use, such as but not limited to, illegal drug use, abuse of any person, harboring fugitives, etc., shall cause termination of this agreement with no refund of rents or deposits.
  24. Licensee [Guest] agrees not to access any designated “owner’s closets”, even if unlocked, which may contain cleaning supplies and Owner’s personal property. The owner’s closets may be located inside the residence or garage area. Licensor [Owner] leaves personal property within the owner’s closet portion of the dwelling and therefore, this license agreement does not convey exclusive use of the entire dwelling. 
  25. Licensee [Guest] is advised that the property may contain a gas stove and cook top, gas grill, gas pool heater and other gas powered items and will seek help from Licensor if the proper operation of such items is not fully understood. Any gas grills, ranges must be cleaned after each use. A failure to clean a gas grill after use may be deemed excessive cleaning by the Licensor and may be subject to extra cost under the deposit refund policies.
  26. The property has a fire extinguisher installed near the kitchen area. The fire extinguisher was fully charged at last inspection. It is the duty of the Licensee [Guest] to inform Licensor immediately should the fire extinguisher become less than fully charged. Licensee [Guest] agrees to use the fire extinguisher only for true emergencies.
  27. The property has fire alarms installed and they are believed to function properly at the time of rental. Licensee [Guest] will notify Licensor without delay if a fire alarm “chirps” or has a low battery condition. Licensee [Guest] is advised that there is no carbon monoxide detector on the property and accepts the risk involved in not having one.
  28. Licensee [Guest] shall see to their own security while in the property by properly locking doors, windows, garage doors, etc. when it’s prudent to do so. Licensee agrees to re-clasp all access doors to pool and canal areas when adults are unavailable to supervise guests or minors. Licensee is responsible to protect the Owner’s equipment from theft while using bicycles, kayaks and other equipment. Licensor shall have no liability for the loss of any unsecured items or property of the Licensee.
  29. Valuable items left behind by Licensee [Guest] will be held for the Licensee [Guest] and every reasonable effort will be made to contact the Licensee [Guest] for return. If items are not claimed within 2 months of departure, they shall become the property of the Licensor [Owner] to dispose as he sees fit. The Licensor [Owner] shall not be held liable for condition of said items.
  30. Internet service and Cable TV or Streaming Capabilities are provided and service level has been chosen by the Licensor and property owner. HVAC, Plumbing and Electrical problems are subject to third party repair scheduling outside of the control of Licensor. No refund of rents shall be given for outages, content, lack of content or personal preferences with regard to cable TV service. On notice from Guest, Licensor will make every reasonable attempt to resolve the problem within a 24-hour period; however, Licensee [Guest] hereby acknowledges that Licensor has no control over repair scheduling done by unaffiliated companies.
  31. High speed wireless internet is provided as a convenience only and is not integral to the license agreement. No refund of rents shall be given for outages, content, lack of content, speed, access problems, lack of knowledge of use, or personal preferences with regard to internet service. Licensee [Guest] is made aware that the network name and password shall be included in the “Entry Instructions” which shall be provided to Licensee approximately 2 days prior to arrival.
  32. HVAC systems in Florida are very sensitive to radical changes of the thermostat settings which often cause cooling coils to freeze and lose their cooling efficiency. This typically occurs when thermostats are turned down below 68 degrees. Licensee [Guests] acknowledge their understanding of this ongoing problem and agree to limit cooling temperature settings to no lower than 68 degree settings. Licensee [Guest] further agrees to insure that all unnecessary lighting is turned off to reduce power consumption. Pool heaters are made available during the period of Nov 15 to Apr 15 and are set at 85 degrees but not guaranteed to heat to that level on all days.
  33. The Cottages on the Key Inc. [Licensor] company is legally obligated to comply with the City of Sarasota’s Zoning Ordinance regarding rentals within the City limits. Sect II-304 of the Sarasota City Ordinance specifically states that all compliant Household Living rentals must be for “a period of more than one week.” To avoid ambiguity regarding the number of days or nights, the most effective way to measure the legal compliance requirement is in hours. Simply stated this ordinance as determined by City Officials, requires that the legal rental period be greater than 168 hours, the number of hours in a week. As such the legal specified possession/occupancy period for each of the Licensors rentals occurring in any home within Sarasota City Limits for the first week of every month shall begin from the first stipulated arrival date in that month at 12:00 Noon until the following corresponding departure day at 12:30 PM (168.5 hours). The second week shall begin on the second arrival date at 12:30PM and end on the following corresponding departure date at 1:00PM (168.5 hours). The third week shall begin at 1:00PM on said arrival date and end on the corresponding departure date at 1:30PM (168.5 hours). The fourth week shall begin at 1:30PM on the arrival date and end at 2:00PM on the following corresponding departure date. Note that any break in rentals activity shall cause this rental cycle to automatically restart at the earliest cycle start hour. By mutual agreement of both parties to this License Agreement, the Guest [Licensee} shall have possession and right of occupancy during the above specified times. Additionally, by mutual agreement, the Guest [Licensee] agrees to provide periods of time during their term of possession to allow the Licensor to clean the selected property for the convenience and benefit of the Guest. Those periods may typically occur at the beginning, middle and end of the term of the Guest’s possession, and as such shall be mutually determined and established by the parties to this Agreement. Please note this paragraph shall take precedence over any other conflicting representations not specifically made by the Licensor.
  34. RSF Homes on Siesta Key – In accordance with Sarasota County’s local ordinance, all RSF dwelling units “shall not be rented more than once every 30 days”. As such all RSF property bookings will cover a thirty-day period block out, but guests shall only be charged in accord with their actual occupied nights. In accordance with the Ordinance, the actual 30-day blocked period shall be established by the Cottages and provided to the guest at such time that a determination of the appropriate 30-day covered period is established. The Guest is free to come and go during this period which may include nights before and after their anticipated arrival, but only occupied nights will be subject to charge.
  35. Licensor and Licensee agree that if the subject property becomes unavailable due to acts of God or circumstances beyond Licensor’s control, to include the sale of this property by the property owner, the Licensor will make every reasonable attempt to transfer the Licensee’s reservation to a comparable property, said transfer subject entirely to Licensee’s approval. However, all parties hereto agree that Licensor’s total liability shall be limited to the full refund of any sums tendered by the Licensee.
  36. I understand that if there are ANY disputes or dissatisfaction regarding the vacation rental property paid herein, that said dispute should be taken up directly with the Licensor. I agree that I will not request a chargeback or credit to my credit card in connection with any charge made pursuant to this agreement. I hereby expressly waive my rights to request any chargeback against the Licensor now, and in the future. All complaints must be reported during the customer’s stay and not after departing the property. If I do not comply with these terms, and a dispute is filed, I acknowledge that all members of my travel party will be prohibited from renting a property with the Licensor or any of its affiliated brands in the future.
  37. The parties agree that the undersigned may be contacted by Licensor via SMS text message to the mobile numbers provided herein, and through other ongoing future interactions. This Opt-in applies for the period leading up to and for the duration of the reservation period and will remain in effect for a period of not less than 30 days following the termination of the contract after which time the undersigned may opt-out of receiving SMS text messages from Licensor by contacting Licensor directly. The undersigned acknowledges that standard text messaging rates may apply, and that Licensor is not responsible for any charges incurred as a result of receiving SMS text messages.  

ACKNOWLEDGED and AGREED: (initial)


– Section 2 –
Good Neighbor Policy


We thank you for your interest in one of our beautiful vacation homes and offer the following information to help explain and clarify the specifics of vacationing in sensitive residential areas such as Sarasota. Many of our vacation cottages are located in exclusive, well-located residential areas where the majority of residents and property owners are long term residents or permanent dwellers. These folks eventually found the perfect, peaceful spot to enjoy their families and lives in an area highly acclaimed as one of the most perfect vacation destinations in the country. And suddenly disruption appears.

Why the concern? Being empathetic, picture yourself at your home in Michigan or North Carolina where you and your family enjoy a quiet, relaxing lifestyle apart from the day-to-day rigors of work, school, the city, etc. Suddenly your quiet retreat is disrupted by four cars pulling up in your next door neighbor’s driveway with six adults and six children piling out of the cars excited about the prospects of vacationing for a whole week with no constraints regarding work requirements, school, etc. placing demands on them. There’s obviously lots of laughter, lots of time spent outdoors swimming, grilling and more noise and activity in general. This home now illuminates in this quiet neighborhood with more noise, outdoor activity, comings and goings, trash accumulation, etc. Everyone else in the neighborhood naturally notices the distinction and eventually feels strained with the change from normalcy. Often they complain and become more vocal, and often they are correct in doing so.

The Cottages Good Neighbor Policy. Here at the Cottages, we want you and your family to enjoy some of the finest homes in the most exclusive residential areas. To do this while maintaining good relations in these neighborhood requires that we put special restrictions in place in these sensitive areas. Those restrictions are as follows:

  1. Occupancy – Please note on your rental agreement the maximum number of people allowed in your party. If more than the maximum number of guests are found on the property at any time during your stay, you could potentially be charged additional guest fees. The responsible party (the person who signed the rental agreement) must be present at all times during your stay. Children are NOT permitted to stay on the property without adult supervision. Adults are defined as any persons older than 18.
  2. Automobiles – All homes are limited to a maximum of two cars inclusive of any visiting guests during your stay. We ask that if available, one or both cars be parked in the garage.
  3. Quiet Hours – All outdoor activities become especially sensitive during the hours from 9:00PM until 9:00AM. We ask that you ensure peace and quiet in any outdoor activities during that time and that pool use be discontinued during those hours. We adopt a no noise policy during these periods.

Please note, understand and acknowledge that any infraction of the above policies is a serious violation of your license agreement and is subject to immediate cancelation of your privilege to remain in this home for the duration of your designated dates. This policy is strictly monitored and enforced by The Cottages on the Key Company.

ACKNOWLEDGED and AGREED: (initial)


– Section 3-
Guest Verification Form


It is required by law for guests to provide the name and ages of everyone listed in their party. Please call your reservationist to provide the following information for your booking:

1. Guest Name and Ages (please note the number of guests listed may not exceed the maximum number of guests allowed for the property)

Please note that there is a maximum number of cars of 2 allowed per property. Please call your reservationist to provide the following information for your booking:

1. Car Make/Model and Tag Number (or specify “rental car”)
2. Car Make/Model and Tag Number (or specify “rental car”)

(We) hereby acknowledge our understanding of all of the terms and conditions of this agreement and agree to abide by these conditions. We furthermore affirm that any and all information provided by the Licensee is true and correct:

ACKNOWLEDGED and AGREED: (initial)


 Updated 4.5.23